If there’s no internet connection problem at all but your console still won’t directly download updates from the internet, try doing an offline PS4 update. Make sure that you deal with wifi issues (if you’re using wireless setup). Do a speed test on it and see if the speed is okay. Below are the solutions that you can try.įirst of all, you want to make sure that your PS4 does not suffer from slow or intermittent connection problems. Troubleshooting PS4 update issuesįixing PS4 update problems is often easy. In this case, you should try restore the software settings to factory defaults or initialize the console to fix the issue. In some cases, even official software may encounter an error and prevent the latest updates from being installed. In order to update the system, you may have to tweak some settings on your modified software or re-install the official PS4 software. If you’re running a modified, unofficial PS4 software, system updates from Sony may be blocked. Because server errors go away on their own, what you need to do is to skip updating and wait for the issue to get fixed. If you’re getting an error message when trying to update, that can be an indicator of an on-going server downtime. Servers may go offline from time to time. If necessary, consider connecting the console to the router with a network cable. If you use wifi at home, make sure that the signal is not constantly disconnecting as this might interrupt the updates. To see how fast the internet speed on your PS4 is, you can perform a network speed test.

Make sure that you have at least 3Mbps speed on your console.

In order to have uninterrupted downloads of games and updates, your PS4 needs a decent internet speed. Internet connection is slow or intermittent.

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